5lions Terms & Conditions and Service Agreement

Agreement Scope and Effect

These terms constitute a legally binding agreement between 5lions (www.5lions.win) and any player who accesses the platform. Please read and understand all provisions on this page before continuing to use the platform.

By accessing the platform, registering an account, or making a deposit and playing, you are considered to have fully agreed to these terms. If you do not agree, you must not continue using the service.

Matters not excluded by this Agreement

These terms and conditions cover all website use, gameplay, deposits and withdrawals, bonus claims, and customer service interactions. Our Privacy Policy is also an inseparable part of this agreement.

Account Opening and Registration

One Account Per Person

Each player may only open one account at 5lions. Opening a second account using the same personal details is strictly prohibited. If this occurs, the accounts will be closed and any existing balances may be forfeited.

Accurate Information

Information provided at registration — including your name, phone number, and payment details — must be accurate. 5lions may verify any account opened with incorrect information at any time and suspend it if necessary.

• Name — must be your real, legal name
• Phone number — must be an active Myanmar SIM card number
• Payment account — must be your own KBZPay / Wave Money / AYA Pay / CB Pay account

Account Security

Players must not share their account login details with any third party. The player is responsible for all activity that takes place on their account. If you suspect your account has been compromised or accessed without permission, contact 5lions customer support immediately via 24/7 Live Chat.

Age Restriction

The 5lions platform is open only to adults aged 21 and above (21+). Access by students or anyone under 21 is strictly prohibited.

If age verification is required, 5lions may use various methods to verify a player's age. Withdrawals may be temporarily suspended during this process. If the player is found to be under 21, the account will be closed immediately and any deposited funds will be forfeited.

Deposits and Withdrawals

Deposit Methods

Accepted deposit methods on the 5lions platform are KBZPay, Wave Money, AYA Pay, and CB Pay. Players must only use a payment account opened in their own name.

Minimum Amounts

• Deposit — minimum 20,000 Ks per transaction
• Withdrawal — minimum 30,000 Ks per transaction

Withdrawal Processing Time

Withdrawal requests are normally processed within 30 minutes to 3 hours. However, it may take longer due to the player's bank account verification or ongoing review processes.

Withdrawal Verification

Before processing a withdrawal, 5lions may carry out identity verification checks on the player. If the requested verification documents cannot be provided, the withdrawal may be placed on hold.

Third-Party Payments

Deposits from a third party's account are strictly prohibited. If this is detected, the deposited funds will be returned and any bonuses will be cancelled.

Bonuses and Promotions

Welcome Bonus

5lions offers a 150% welcome bonus — up to 200,000 Ks for first-time depositors. For example, deposit 20,000 Ks and receive a 30,000 Ks bonus, giving you 50,000 Ks to play with. To withdraw bonus funds, you must first complete a wagering requirement of 20x the bonus amount.

Bonus Usage Rules

• Each bonus may have its own wagering requirement
• Bonuses can only be used for playing, not for direct withdrawal
• A player may only hold one active bonus at a time
• 5lions will give advance notice of any changes to bonuses
• Players must not use playing methods designed to abuse or exploit bonuses

Referral Promotion

In the refer-a-friend promotion, the referrer receives a 5% bonus on the friend's first deposit (maximum 20,000 Ks per person). In addition, the referrer earns 0.2% of the friend's valid bets as a weekly commission.

Game Rules

Game Decision

For determining the outcome of any game, only the final result recorded by the 5lions server is considered official. 5lions is not responsible for any losses caused by network interruptions or player device malfunctions.

In-Game Errors

If a technical error occurs in a game, 5lions has the right to investigate, make a ruling, and correct any incorrectly awarded bonuses or amounts. Winnings obtained as a result of an error are not valid.

VIP Levels

The 5lions VIP program includes Bronze, Silver, Gold, Platinum, and Diamond levels. To advance in level, players must demonstrate consistent ongoing play. Weekly cashback varies by level, ranging from 0.3% at Bronze up to 1.5% at Diamond.

Prohibited Actions

The following actions are strictly prohibited on the 5lions platform. Violations may result in account closure and forfeiture of the balance—

• Opening more than one account with the intent to claim bonuses
• Placing matched bets to conceal losses
• Playing with computer programs, bots, or automated tools
• Combining bonuses from external services while playing
• Depositing from a payment account that does not belong to you
• Money laundering or any action that could constitute it
• Attempting to exploit software or operational errors

Account Closure and Suspension

Voluntary Closure by Player

Players who wish to close their account voluntarily can contact 24/7 Live Chat or [email protected]. Any bonus funds with incomplete wagering requirements will be forfeited before closure, and the valid remaining balance will be returned.

Closure by 5lions

5lions reserves the right to close a player's account without prior notice for the following reasons—

• Any breach of these terms and conditions
• Suspected money laundering
• Discovery of false personal information provided
• Discovery of attempts to exploit bonus errors

Temporary Restriction (Self-Exclusion)

Players who feel they are losing control of their gambling can request that 5lions restrict their account for a set period or permanently. This service is handled by customer support.

Personal Data Protection

5lions protects players' personal data using SSL encryption and data security technologies. You can read about how personal data is collected, stored, modified, or shared in our privacy policy here.

Players' payment information is not shared with third parties and will only be disclosed to legally authorized regulatory bodies upon request.

Responsible Gaming

5lions respects players' wellbeing and financial health. Gambling is not a way to earn income — it is meant for entertainment only, so only play with money you can afford to lose.

• Set a limit on how much you can afford before you play
• If gambling is causing financial problems, stop immediately
• Chasing losses is already a sign that your judgment is compromised
• If problem gambling patterns appear, work with customer support for help

For more information, you can read the Responsible Gaming page.

Service Changes and Suspension

5lions may modify or discontinue any games, services, or promotions with or without prior notice. 5lions is not responsible for any losses resulting from such changes.

The platform may be temporarily unavailable during technical maintenance. If any active games are in progress during such a period, 5lions will handle them appropriately.

Final Provisions

Translation Discrepancy

These terms and conditions are written in Burmese. In the event of any discrepancy with any translated version, the Burmese version shall take precedence.

Limitation of Service Liability

5lions strives to provide a good service. However, 5lions' liability for losses arising from network failures, data loss, or third-party service faults is limited to the extent permitted by law.

Contact Us

If you have any questions or complaints about these terms, you can reach us via 5lions' 24/7 Live Chat or by emailing [email protected].